Who we are
Our website address is: http://stairliftsmontreal.ca.
Introduction
This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit or interact with our website. By using this site, you agree to the terms described below.
We comply with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and all applicable provincial privacy laws, including Québec’s Law 25.
We operate as an affiliate lead generation website based in Montreal, Quebec. We connect users with stair lift providers and other related services. We collect user information for advertising and affiliate marketing purposes and may share it with third-party service providers who contact you by phone or email.
Information We Collect
We may collect and store the following types of personal information:
- Name
- Email address
- Phone number
- IP address
- Postal code or location
- Device and browser information
- Cookies and usage tracking data
- Comments and metadata
- Uploaded media files (location data stripped)
- Call logs or recordings (when applicable)
- Payment/billing info (processed through secure third parties)
How We Use Your Information
By submitting your information, you consent to our use of it for the following purposes:
- Share it with affiliated companies who may contact you with quotes, product info, or service details
- Deliver personalized ads via platforms like Facebook, Google, and others
- Improve website functionality and ad campaign performance
- Respond to inquiries, requests, or purchases
- Monitor and record phone calls for affiliate tracking and customer service
- Comply with legal obligations or law enforcement requests
- Analyze user interactions for marketing optimization
Consent & Withdrawal of Consent
Your consent is obtained when you voluntarily submit your information. You may withdraw your consent at any time by contacting us at [email protected]
Third-Party Links & Affiliate Programs
Our site may contain links to external websites. These links are often part of affiliate programs, which means we may earn a commission if you click, call, or complete a form. We are not responsible for the privacy practices of these external sites. We recommend reviewing their policies before engaging.
Third-Party Sharing & International Data Transfers
We do not sell or rent your data. We may share your information with:
- Affiliate partners for quote follow-ups or service inquiries
- Third-party service providers (e.g., hosting, analytics, call tracking)
- Platforms like Facebook or Google for ad targeting
- Law enforcement, when required by law
- Entities outside Canada, where permitted
All partners are expected to comply with Canadian privacy regulations.
How Long We Retain Your Data
- Contact submissions and call logs may be retained for customer support, legal compliance, or affiliate program tracking
- Comments and associated metadata are stored indefinitely
- If you register for any accounts (future use), your profile data can be updated or deleted at your request, excluding usernames
- Call recordings are stored securely and may be reviewed for training, quality assurance, or dispute resolution
Cookies & Tracking Technologies
We use cookies and similar technologies to improve your experience and provide relevant advertising. You can manage your cookie preferences in your browser or opt-out via tools like:
Your Rights Under Canadian Privacy Laws
You have the right to:
- Access your personal data
- Request correction of inaccurate or outdated data
- Request data deletion (subject to legal exceptions)
- Withdraw consent at any time
- File a complaint with the Office of the Privacy Commissioner of Canada (OPC) or Commission d’accès à l’information (Québec)
Where Your Data Is Sent
Visitor comments may be checked through automated spam detection services
Phone calls may be tracked for performance analytics or affiliate attribution
Contact Us
If you have any questions about this policy or wish to exercise your rights, please contact us:
📧 [email protected]
📍 Stair Lifts Montrea, Montreal, QC, Canada